"With low prices and an excellent web site there is not much to recommend you change. Blinds were shipped
promptly and were correctly made to the measurements I provided.
I would suggest that you consider carrying some accessories. I needed folding casement window cranks to solve a clearance problem. It would have
been nice to combine these with an order for the blinds." |
Al E.
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"...I have some comments about your web site. I'm a visual designer and like to decorate. We just moved into a
new house so I have my work cut out for me. I must admit, I had never heard of Blinds.com until Google popped it up for me. Anyway, I took a chance
on ordering blinds from you, but the visual aspect was missing. The photos on your site are rather small for someone that is trying to decorate and
tie things all together. I did order some swatches to get the colors right and I appreciated the fact that I could take a look at the quality of the
material. I love the drawings that you include, so don't take those out, but I would also like a photo of your blinds in a room setting (at least a
500x500 pixel photo). As a consumer, that would give me the visual to imagine it in my own room. I wouldn't say you have to do it on every single
blind, but pick your main categories. So, my advice would be to either make a blind gallery so people can look at all of your options or include
them as a link on your page, as you do with the illustrations.
It would also be cool to include a flash animation of all your options. Kind of a marketing commercial. You could even add audio.
Anyway, that's my 2 cents. I think you have a great business and I'm glad I came across your site! Have a good weekend." |
Carrie R.
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"We are very please with the service and quality of your blinds. We are going to order more and will recommend
your company to friends.
I can’t think of any changes at this time – keep up the good work!" |
Regina D.
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| "Hi, I ordered some blinds last night and the lady that helped me was great. I have been thinking that there
isn't any customer service left in this country but she is definitely an exception to that. I am sorry I don't remember her name. Thanks for helping
me and saving me money." |
Nate R.
Earp, California |
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| "Staff very helpful and informative on phone. Free color samples are a good idea and your way of implementing it
is fair. I feel very comforable dealing with your business. You rank right up there with Weber gas grills and Crutchfield auto audio equipment in
customer relations which are both well respected companies." |
David M.
Houma, Louisiana |
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| "I just recieved 15 blinds from you. Every one of them fit perfectly. They arrived on time and there were no
mistakes. I'm thrilled with the service, I will recommend you to others. I live in Seattle and it was hard to find a local company that could
compete with your service and prices! Thank you very, very much." |
Karen W.
Seattle, Washington |