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Due to Canada Post service disruptions, we are temporarily unable to ship sample orders.

Product Warranty

We extend the following warranty to the original purchaser of window treatments, which are properly installed in the original window, with proof of purchase. This is in addition to any warranty provided by manufacturers of products sold under brand names.

What is covered:

What is not covered:

  • Improper installation, operation or cleaning
  • Normal wear and tear
  • Excessive exposure to heat, sunlight or moisture
  • Damage from children, pets or insects
  • Improper cleaning
  • Alteration of any kind

Resolution of Warranty Issues:

Resolution Procedures: Call the number on our website, and provide your original order number.

This warranty takes the place of all other stated warranties, whether written or oral. In no event shall we be liable for incidental or consequential damages that may result from any defect in product or breach of this warranty. We reserve the right to inspect any part or component prior to replacements. In order for repair or replacement to be made, a Bill of Sale, canceled check or other payment record verifying the original purchase date must be presented to us. The exclusion or limitation of incidental or consequential damages may vary according to state of purchase, therefore the above limitations or exclusions may not be applicable to you. This warranty gives you specific legal rights and may also include other rights which may vary from state to state.

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866-551-3166