For a more complete and visual guide to measuring for blinds and shades, see our Measuring Guide.
Payment Options:
Since all window treatments from Blinds.ca are custom made to your specifications, all orders are
paid for when your order is placed. Visa, Mastercard and American Express are accepted online. Cashier's
cheques, personal cheques and money orders must be mailed to our office before your order is started.
All orders paid by cheque will require a holding period of 5-7 days for your cheque to clear before the
order will be put into production.
Changes, Cancellations and Refunds:
Because our products are custom made to your exact specifications, they are not suitable for resale
in the ordinary course of business. Therefore, it is important that you are sure of your purchase
decisions prior to finalizing your order. We place your order with the manufacturer and automatically
charge your credit card for the total sale price, including shipping, immediately after you complete
your online order. Unless there is a delay in placing your order because we need additional information
from you, an order received from you for in stock materials before 4 P.M. Eastern Standard Time will
normally begin production the morning of the next day.
Cancellations and Changes in orders can only be made for a period of 12 hours after your online order
is finalized. All cancellations and changes effected during this 12 hour period will be subject to a manufacturer's
restocking charge, where applicable, and a Blinds.ca 6% administrative charge. In the event that you
cancel your order during this 12 hour period, Blinds.ca will refund your money minus the manufacturer's
restocking charge, where applicable, and the Blinds.ca 6% administrative charge. Under no
circumstance will Blinds.ca either refund any money or issue any credits for a credit card purchase if
the cancellation or change occurs at any time beyond this 12 hour period.
On extremely rare occasions there may be delays caused by out-of-stock materials, shipping delays,
temporary factory overload, holidays, or other factors beyond the control of Blinds.ca and its
associates. In the event of a known delay, when the manufacturer contacts us you will be contacted that
day. Blinds.ca reserves the right to reject any order, at its discretion.
Discontinued and/or Back Ordered Items:
Blinds.ca has no control over products that are discontinued or placed on backorder by the various
manufacturers. Blinds.ca will make every effort to remove discontinued items as soon as we are made
aware of them and will notify you whenever we receive notice of any backorders. Also see
"Delivery Times" noted below.
Shipping Information:
Shipping Methods & Charges: - All orders ship with NO DUTY or CUSTOM CHARGES! Plus, we offer FREE SHIPPING throughout Canada, as long as the product(s) you order are less than 94" wide. For
the fastest service possible, we ship most products directly FOB from the manufacturing facility located
closest to you. Blinds.ca products are made in Canada. If your package is too large to ship by standard shipping, we will ship it FOB the
manufacturer's facility via freight carrier, usually to your front door. The following shipping charges apply to all orders that are 94" wide and/or long and up:
Multiple Shipments - Different types of window treatments are often made in different
manufacturing facilities. For the fastest delivery, we ship each product to you as soon as it is ready.
That way, you'll have your order as soon as possible!
Shipments to the United States - For shipments to addresses in the United States, we recommend ordering from our sister site, Blinds.com.
Delivery Times - Delivery times given are estimates based on normal production and shipping
times. Delivery times may vary depending on the product. Therefore, please
call for a better estimate of delivery times. The
estimated delivery times include working days after our receipt of your completed order and exclude
weekends, holidays and factory closing days. On occasions, there may also be delays caused by
out-of-stock merchandise, inventory-taking, temporary factory overload, or other unforseen problems.
Blinds.ca cannot be responsible for shipping delays caused by problems which are beyond its reasonable
control.
What is Order Processing?
Due to an increase in our processing costs (e.g. credit card fees, package handling, etc.) we had to regrettably institute a price adjustment for
processing and handling orders. Our flat rate is now $4.95 per order, which represents only a fraction of our actual handling costs. We also do not
charge for shipping, which costs us considerably more than the $4.95. We appreciate your business. Please be assured that we will always strive to
bring you the lowest blinds prices, with superior quality and service.
Sales Tax:
Sales tax is automatically calculated for your province upon checkout.
Price Comparison Policy:
Home Depot is a registered trademark of Home Depot Inc. and Rona's is a registered trademark of Rona's
Companies Inc. Comparative prices listed in this website are based on regular telephone surveys and in store
shopping conducted by employees or affiliates of Global Custom Commerce, LP and reflect the prices quoted to
consumers for the listed product.
Inspection of Merchandise:
IMPORTANT: Inspect your merchandise as soon as you receive it and notify
Blinds.ca immediately if the merchandise has been damaged in shipment. Also, please cheque to make sure
that the products you ordered were made exactly as you specified when you ordered them. If you notify
Blinds.ca that the merchandise has been damaged in shipment or was made incorrectly within 7 days of
the date that the merchandise is delivered to you, Blinds.ca will have the damaged merchandise either
repaired or replaced at no cost to you. If you do not notify Blinds.ca that the merchandise has been
damaged in shipment during this 7 day period, Blinds.ca will not repair or replace the damaged
merchandise at no cost to you. All damaged shipments must be signed for as damaged.
Express Warranties:
Global Custom Commerce LP does not manufacture any of the products sold through this site. Express Warranties with respect to the blinds/shades you are purchasing from Blinds.ca are provided
to you directly by the manufacturer of these products and are incorporated into your order. To read the
warranty that applies to the specific blinds or shades you are ordering, please click on the
'warrantee and care' links at each products information page. Blinds.ca ITSELF DISCLAIMS ANY EXPRESS
WARRANTY AND/OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE GOODS YOU ARE PURCHASING.
Do I Need to Buy Hardware or Screws?
All hardware is provided with the possible exception of screws. This is due to the fact that
differing screws are needed in differing applications. In most applications a #6 x 1 1/2" screw is
appropriate. However, the exact length and type of screw will vary depending on whether you are mounting
your treatments into drywall, wood, concrete or metal. As a result many companies do not send mounting
screws with your order. If you find no screws came with your order you will need to purchase some. As a
rule of thumb you can assume two screws per bracket and 2 or 3 brackets per treatment.
